Privacy policy.

Effective Date: 19th August 2025

Last Updated: 19th August 2025

At TAFIGA Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.tafiga.com, make a booking, or interact with our services. TAFIGA Ltd is a company registered in the United Kingdom.

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1. Information We Collect

We may collect the following personal data from you:

• Full name

• Email address

• Phone number

• Passport or ID details (for verification purposes)

• Payment information (via secure third-party providers)

• Booking details (dates, guest names, preferences)

We do not collect sensitive personal data (e.g., health, ethnicity, religious beliefs).

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2. How We Collect Your Data

Your data is collected through:

• Booking forms on our website or via third-party platforms (e.g. Uplisting, Airbnb, Booking.com, VRBO)

• Contact and enquiry forms

• Newsletter signups

• Direct communications (e.g. email, WhatsApp)

• Google Analytics tracking

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3. How We Use Your Data

We process your personal data to:

• Manage and confirm bookings

• Communicate with you before, during, and after your stay

• Comply with legal obligations (e.g. identity verification)

• Improve our services and website performance

• Send marketing emails (only if you opt-in)

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4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

• Contractual necessity: To fulfill a booking you’ve made

• Legal obligation: To verify identity and maintain records

• Legitimate interest: To improve service quality and communication

• Consent: For marketing emails or promotions

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5. Sharing Your Data

We may share your data with:

• Virtual assistants and cleaning staff (for booking coordination)

• Payment processors (e.g. Stripe)

• Property management systems (e.g. Uplisting)

• Booking platforms (e.g. Airbnb, Booking.com)

All third parties are required to protect your data and use it only for specified purposes.

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6. Data Retention

We do not currently have a predetermined data retention period. However, we regularly review stored data and retain personal information only as long as necessary for:

• Booking and service fulfillment

• Legal and regulatory compliance

• Internal reporting

You may request deletion of your data at any time (see Section 8).

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7. Data Storage & Security

Your data is stored securely on UK-based servers or through GDPR-compliant third-party platforms. We take appropriate technical and organizational measures to protect your information.

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8. Your Rights Under GDPR

You have the following rights:

• Access – You can request a copy of your personal data

• Rectification – You can ask us to correct inaccurate data

• Erasure – You can request we delete your data (“right to be forgotten”)

• Restriction – You can ask us to limit how we use your data

• Objection – You can object to processing based on legitimate interests

• Portability – You can request your data in a structured format

To exercise your rights, please contact us at:

admin@tafiga.com

Note: While we currently do not have automated processes in place, we aim to respond to all requests within 30 days.

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9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

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10. Third-Party Links

Our website may contain links to third-party websites or services (e.g., Airbnb, Booking.com). This policy does not apply to their data practices. Please review their privacy policies separately.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

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12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

TAFIGA Ltd

admin@tafiga.com

86-90 Paul Street, London, EC2A 4NE, England